Our Privacy Policy

All visitors can freely access and participate in all aspects of the MassageAnywhere.com web site (the "Web site") without registering or disclosing any personal identifying information.  In the event that you choose to register or volunteer information, this Privacy Policy has been created in an effort to demonstrate our firm commitment to protecting your privacy on our Web site.

Summary.  At no time do we ever share, sell, rent, lend, exchange or release your personal identifying information with ANYONE unless you tell us it's ok to do so, or we have a good faith belief that such disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any content violates the rights of third-parties; (d) fulfill or process financial transactions requested by you; or to (e) protect the rights, property, or personal safety and welfare of MassageAnywhere.com, its users, providers/members and/or the public.  Even in such cases when such disclosure may be required, we endeavor to release no more than the minimum of information we believe necessary.

Personal Identifying Information.  Our Privacy Policy regulates our use of two forms of information:

1. Information identifiable to a specific individual, such as real names, identifying photos and credit card numbers.
2. Information that, while not necessarily identifiable to a specific individual, nevertheless may be used to directly contact an individual, such as phone numbers, street addresses and e-mail addresses.

Use of Information.  All personal identifying information is maintained for the sole purpose of maintaining the Web site and administering the MassageAnywhere.com services.

If you browse our Web site.  When you browse our Web site, we collect NO personal identifying information.  You can browse our Web site, search for a massage, even submit a review of a massage provider, without ever telling us who you are or revealing any personal information about yourself.

If you register as a provider.  As part of the registration process, you will (1) select a member name and (2) provide us with a valid e-mail address at which we may contact you for confirmation.  Your member name is part of your provider profile, and you should not use your real name or other identifying information as part of your member name unless you are willing to make such information public.  Regardless of the member name your originally select, you may always select a new member name at any time after registration.  Your e-mail address will not be published, except at your option as part of your published provider profile/ad.

Your responses to 'security passphrase' and 'personal keywords' questions will be held strictly private and never published at any time.  Obviously, if you make your profile available to searches, your profile may be located and presented in response to a direct or wildcard keyword query that may match one or more of your personal keywords (or other words actually in your profile and, optionally, your reviews as well); however, your personal keywords themselves will not be published.  The remainder of your provider profile (with the exception of your e-mail address which is separately protected by an option as selected by you) will be made available to the public (as long as your membership remains active) according to your "visibility" preference: (a) fully public and accessible to searches; (b) accessible by direct URL link only and unavailable to searches; or (c) hidden from all requests.

We require only minimal information.  We do not require you to disclose your identity, credentials, qualifications or other personal information except that which may be necessary for clients (or us) to contact you or as you may be required by applicable law.  For example, you would need to supply your general location such as your ZIP code or city and you would need to provide some means for clients to contact you, such as an e-mail address, telephone, pager or fax number.  Beyond that, what you choose to share is strictly your business.

If you register as a Friend.  Registration as a friend requires that you provide us with your valid e-mail address.  The e-mail address you provide to us will not be published without your permission and will only be used by us to contact you for purposes in connection with your status as a Friend.

If you request a financial transaction.  If you purchase a product or service, or otherwise make a payment or donation of some form, we use your financial information (i.e. your provided billing information and other related personal information) to check your qualifications, to bill you for products and services and to enable you to participate in programs in which you may elect to participate.  By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on MassageAnywhere.com, you consent to our providing your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer or bank for their purposes.  These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity.  In some cases, we may enter into a promotional relationship with another company in which we prominently display their brand name or trademarks on pages of the Web site.  These pages are known as "Co-Branded Pages" and these companies are known as "Co-Branded Companies."  If the page on which you submit information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, you agree your information may be shared with the associated Co-Branded Company and be subject to their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions.  Additionally, you agree that we may use any information so submitted to us by such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us.

Special cases in which we may share information. We may also disclose personal identifying information and information relating to you when we have a good faith belief that such disclosure is reasonably necessary to (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any content violates the rights of third-parties; and/or to (d) protect the rights, property, or personal safety and welfare of MassageAnywhere.com, its users, providers/members and/or the public.  We may also disclose such information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control.  All of our parent, subsidiary and affiliated legal entities and businesses that receive your information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

Should MassageAnywhere.com, in whole or in part, ever be transferred to a third party in the event of a transfer of ownership or assets, or a bankruptcy, any transfer of information will continue to be subject to the terms of our Privacy Policy to the extent permitted by law.  In no event will we sell or disclose databases containing cardholder or bank account information (e.g. bank card/account numbers, bank card/account billing addresses, etc.) or bank card/account transaction information to third parties.

If you otherwise volunteer information.  If you volunteer personal identifying information, we will not share it with anyone else unless you tell us it's ok to do so.  For example:

• If you submit a review: If you choose to submit a review of a massage provider, you are not required to disclose any personal identifying information about yourself and your review may be submitted anonymously.  If you do choose to identify yourself, we give you control over exactly how much of that information may be made available to the massage provider you are reviewing and how much may be made available to the public who reads your review, AND you may also later amend your privacy choices on any published review you previously submitted.  It is a violation of our Privacy Policy for the reviewer or provider to include, within a review, any personal identifying information regarding any party without the express permission of that party.  Please read our Provider Review System and Policy for more information.
   
• If you file a complaint: If you file a complaint regarding a provider, we do not require you to provide us with any personal identifying information, though we may ask for it to expedite processing or to contact you if we have further questions.  With very few exceptions (as outlined at the top of this page), if you choose to provide us with personal identifying information, we will not disclose your identity to the provider in question or others without your permission.  Rather, we may, if we believe it necessary or appropriate, share only non-personally identifying aspects of your complaint.
   
• Customer service correspondence: Any personal identifying information you choose to share with us will not be disclosed to other users, providers/members or outside parties without your permission.  We retain records of correspondence in order to measure and improve our customer service and to investigate possible violations of our Terms of Service.  We may, however, over time, delete such records as permitted by law.

Other Topics

Cookies.  As described in our Cookie Policy, we use temporary "session" cookies for access to the members-only and friends-only areas of our Web site.  Otherwise, you are not required to accept a cookie, though by doing so, you may have access to additional features not otherwise available.  Our session cookie contains only a simple, anonymous unique identifier.  It is not saved on your hard drive and will disappear completely when you exit your browser.  We do not share cookies with other web sites.

Some features of our Web site may also provide you with a "remember me on this computer" option.  If you choose this option, a persistent cookie will be saved on your hard drive (lasting up to two weeks) which will enable you (and anyone else who uses your computer) to access those features of our web site without having to log back in during those next two weeks.  This is a convenience for you, but for your privacy and security, and because this persistent cookie may contain your username, password and/or e-mail address, you should not use the "remember me on this computer" option if you share your computer with other people.  Our persistent cookie will remain on your hard drive until it expires (up to two weeks) or you clear the cookies in your browser.

Web beacons.  We do not use web beacons.  Web beacons are electronic images, including "single-pixel GIFs", used by some web sites, advertisers and others to count or identify accesses of a particular page or to enable access to certain cookies.  Again, we do not use web beacons.

Communications with you.  We, or others on our behalf, may contact you with: (1) confirmatory e-mails when you activate / deactivate your account or make or cancel a purchase; (2) responses to inquiries, including requests from you for lost username / password; (3) e-mails received and relayed from the public at-large in response to your ad; (4) notifications pursuant to our Provider Review System and Policy; (5) billing and compliance issues; and/or (6) occasional news or promotions.  We do not publish your contact information without your permission, and we therefore are not responsible for communications you may receive from the public in response to your ad or otherwise.

IP Addresses.  An IP address is a number automatically assigned to your computer whenever you access the Internet.  All computer identification on the Internet is conducted with IP addresses, special numbers that allow computers and servers to recognize and communicate with each other.  IP addresses are not considered personal identifying information, and, except as provided by this Privacy Policy, it is not otherwise our policy to share or release IP address information to anyone for any reason, nor to use IP addresses to personally identify any visitor or member.  We may use IP addresses in order to conduct system administration, to report aggregate (not personally identifiable) information to sponsors and advertisers, to conduct Web site analysis, and to protect against fraud and abuse.  IP addresses may also assist with initial prefilling of city/ZIP code fields for the SmartSearch^SM.  If a visitor requests pages from MassageAnywhere.com, the MassageAnywhere.com servers may enter the visitor's IP address into a system log.  If you choose to contact a person by e-mail or other means, you understand that your IP address may be transmitted to that person.  We may, if necessary or appropriate in our sole discretion and opinion, use, share and/or disclose IP addresses for the purpose of identifying or screening for persons who refuse to comply with our Terms of Service and/or those persons who may threaten or pose a risk to our Service, Web site, customers or others.

External links.  Our Web site may contain links to external third-party web sites.  For example, you may encounter a link to a massage provider's homepage in his/her profile, or you might click on an advertising banner belonging to another web site.  MassageAnywhere.com exercises no authority over the privacy practices, policies and procedures of external third-party web sites.  Maps (via various  buttons) are provided by MapQuest.com and your use of their maps is covered by MapQuest's own privacy policy.  These destination links are provided only for your convenience, and as such, you access them at your own risk.  However, we do wish to ensure the integrity of our Web site and its destination links, so any comments pertaining to our Web site or any sites to which we link are greatly appreciated.

Inquiries.  Inquiries not otherwise covered by this Privacy Policy regarding an individual's identity, relationship with us or his/her activities on our Web site will be ignored.  To that end, if it's not publicly posted on our Web site, it's not ours to share.

No access by children.  Our Terms of Service do not authorize use of our Web site by children.

Security.  MassageAnywhere.com has security measures in place to protect the loss, misuse and alteration of information under our control.  Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions.  We encrypt all of your financial information as it travels over the Internet, and, to the extent that we may store financial information on our servers, it is also stored in encrypted form.

Nevertheless, despite our efforts, your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.  Further, the very nature of the Internet and the complexities of technology involved preclude us from ensuring or warranting the security of such information or any information transmitted to or through the Service, and each user must use the Service at his/her own risk.

Opt-out.  If you are a provider, you control the information which is published in connection with your ad and whether your ad is publishable.  You may choose not to participate in our Provider Review System.  You may also choose not to publish your e-mail address and, optionally, to have e-mails from the public at-large in response to your ad relayed to you privately.  You may also remove your e-mail address from your published profile record altogether, but doing so may make your ad not publishable and may jeopardize your account standing.  These "opt-out" features are available as updates to your provider profile/ad.  Other than that, there's nothing left to opt-out.

Correction / update / removal.  If you have posted personal identifying information to our Web site, you may correct, update or remove it as follows.  If you are a provider/member, you may update your registration information, ad and photos, and attend to your reviews by logging in and choosing the appropriate clickable option at the top of any page.  If you later terminate your membership, your account, ad and photos will no longer be published and may subsequently be removed from the system.  If you are a user, you may amend any currently published review you previously submitted with the password you selected when you initially submitted the review.  If you did not select a password or you have forgotten it, you will not be able to correct or update the previously submitted review.  If you are a Friend, you may change your Key and the extent to which you make your Key, e-mail and photo available to others via our Friends-only page while you have a valid token for access.  If your token should expire or otherwise be suspended, you will no longer have access and we will no longer publish your Key, e-mail or photo.  In unusual circumstances, you may contact us for assistance.

Changes.  Our Privacy Policy may be revised over time as new features are added to the MassageAnywhere.com service or as we incorporate suggestions from our customers.  If it becomes necessary that we use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner.  In such a situation, the change would be "opt-in" and you would not be required to take any pro-active action on your part to "opt-out" of any new disclosure in order to preserve your privacy.

The final word.  Because we're frank and honest when it comes to your privacy, we owe it to you to mention the unmentionable.  Specifically, no matter how firm and resolute a privacy policy may be, no web site can ever guarantee absolute privacy.  Your privacy may be breached lawfully or unlawfully by agents of the government, by your telephone or cable company, by an Internet service provider (ISP), by a hacker or other criminal forces including rogue or malevolent employees, forces unknown or overlooked, and last but not least, by human ignorance or error.  However, we sincerely do work hard to protect your privacy and if you have any questions or suggestions, we are always interested.